Hire terms & conditions

Submitting a quote request does not reserve equipment or dates. A booking is confirmed only when you accept our written quotation or proforma invoice and the required deposit has been received.

Prices are not published on this website because they depend on dates, venue, quantities, setup complexity and transport. Your quotation states the agreed price, what is included and how long the offer is valid.

Unless agreed otherwise in writing, a 50% deposit confirms the booking and the balance is due before equipment is dispatched. Payment details are shown on every invoice.

Our crew delivers, installs and operates equipment unless the quotation states dry hire. The client must provide timely venue access, a safe working area and any venue permissions needed for setup and power.

Hired equipment remains our property. The client is responsible for it from delivery until collection, and loss or damage beyond normal wear (including from weather on unprotected outdoor setups) is charged at repair or replacement cost.

Changes to dates or quantities are subject to availability. Cancellations less than 72 hours before the event may forfeit the deposit; cancellation terms in your quotation take precedence.

We may photograph or film our setups and feature them in our portfolio and social media. Tell us in writing if your event is private and we will not publish it.